Frequently asked questions
Answers before you decide
How does ELTRYS work, what does each service include, and how is AI visibility different from SEO? Find answers to the most common questions.
The basics
4 questionsIt is how a business appears and is described in the answers of AI platforms such as ChatGPT, Claude, Gemini and Perplexity when people ask about its sector, products or services.
ChatGPT, Claude, Gemini and Perplexity. Every service looks at all four.
A website helps, but the analysis looks at your public presence as a whole. What we can assess depends on the public information and sources available about your company.
That is normal, and it is why we use a fixed set of questions. The AI Audit repeats each question three times, and Monitoring asks the same questions again every month, so you can see what really changes.
General
8 questionsELTRYS is a platform that shows how ChatGPT, Claude, Gemini and Perplexity describe and recommend your business. It keeps every answer as evidence and turns it into a score and priorities. With Optimisation, we also implement the changes for you.
ELTRYS has four services. AI Analysis is the first look, 62 € once. AI Audit is the full diagnosis with a 90-day plan, 323 € once. Monitoring tracks the changes and gives prioritised recommendations every month, 125 € a month. Optimisation means ELTRYS implements the approved changes, 260, 440 or 710 € a month by tier. Every package includes one main language and one market of your choice.
No, and nobody can. What can be influenced is the public information these systems read about you. We show what to correct and complete, and with Optimisation we do that work for you. The answer itself is always the system's own.
Not quite. SEO aims to rank your pages in search results. AI visibility is about whether and how an AI assistant names your business inside its answer. The practice is sometimes called GEO, generative engine optimisation. ELTRYS is not an SEO or GEO agency: it checks what ChatGPT, Claude, Gemini and Perplexity say about you and your competitors, and shows the evidence. With Optimisation it also implements approved changes to your public information. It does not rank pages or buy links, and it cannot promise a position in any answer.
No. The providers control their own answers. What we guarantee is the work we contract and document: the analysis, the evidence, the monitoring, the recommendations and the basic implementation included, followed by a new check. We promise no position and no timeframe.
Not for the Analysis, the Audit or Monitoring: the work is done entirely from outside, with no passwords and no access. Optimisation needs access, limited to what you grant, and you approve every change first.
The Analysis arrives within 24 working hours, in your profile. The Audit takes one to two weeks from the start. Monitoring reports every month. Optimisation builds up month by month, and we promise no timeframe for a result.
Fill in the business form and confirm your address with the code we email you. That opens your account, and you never need to give any technical access. You sign in later with a six-digit code sent to your email, so there is no password to remember.
AI Analysis
3 questionsA score out of 100 with its four components, the stored answers behind every number and one recommendation to start with. It arrives in your profile within 24 working hours.
The AI Audit goes deeper: sixty questions, 720 answers, competitors, sources and a 90-day plan. Your Analysis is not wasted: it stays as your first score, the point later changes are compared with.
The Analysis is the fast first look: eight questions, 32 answers, a score and one recommendation for your next step. The Audit is the full diagnosis: 60 questions, 720 answers, competitors, sources and a 90-day plan.
AI Audit
4 questionsThe Audit goes much further. The Analysis is a first look at eight questions. The Audit asks 60 questions across four models, three times each, then adds competitors, sources, fact checks and a 90-day plan. All of it carries over to Optimisation and Monitoring, so you never start from scratch.
No. The Audit is done entirely from the outside, the way a customer would do it. Access is only needed for Optimisation, once you approve a change.
Then the report says so, with the numbers behind it. Few problems is a useful answer, and you hold the evidence to trust it. We never invent findings to fill a document.
Not within the Audit. You get the diagnosis, the recommendations and the 90-day plan, and your team carries it out. If you want ELTRYS to implement it, choose Optimisation.
Monitoring
4 questionsNo. The Analysis shows where you stand today. Monitoring shows what moved since last month: which competitor gained ground, which source stopped citing you, which error came back.
Your team. Monitoring tells you what to change; if you want ELTRYS to make the changes, choose Optimisation.
No. Your first cycle sets your starting point. If you already have an Audit, we start from it.
With Monitoring, ELTRYS checks every month and tells you what to change; your team makes the changes. With Optimisation, ELTRYS also prepares and implements the basic changes, then checks again.
Optimisation
4 questionsNo. If you have an Audit, Optimisation starts from its findings and priorities. If not, the first cycle builds your starting point.
Only what you give us, for the changes we implement. Checking your visibility needs no access; implementing changes does.
We do. ELTRYS implements the basic changes included in your tier. Your team only approves them and provides access.
It depends on the service. After the Audit and with Monitoring, your team does. With Optimisation, ELTRYS implements the basic changes after you approve each one. Knowledge pages, such as a service page or a question and answer page, are included from the Growth tier, always within an approved priority. Full website development, high content volume and automatic publishing are outside every standard tier and are agreed separately in writing.
Prices and payment
5 questionsYou pay inside the platform, at the moment of purchase, and the service starts only once payment is confirmed. If you pay by card, you enter the card details only on the payment provider's own page; ELTRYS never sees or stores them.
Nothing starts until payment is confirmed. Try again from the platform, or write to us at info@eltrys.com and we will help.
You choose the tier inside the platform. The agreement and the invoice come before payment, and Optimisation starts once you have paid. The first three months are a minimum commitment, billed month by month. After that you can stop at the end of any paid month; a month already started is not refunded. You can also pay for the full year in advance, with two months included.
Only by personal invitation from ELTRYS. For every other business the AI Analysis costs 62 €, paid once.
Yes, with one condition. The first three months are a minimum commitment, billed month by month. After that you can stop at the end of any paid month. A month already begun is not refunded.
Next step
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