How data is handled

Eltrys, Tirana, Albania, is responsible for your data.

For any question or request about it, write to info@eltrys.com.

Only what you type into the forms on this site.

On the analysis form: the business name, the website, the category, what the business does, the country, the city, the primary language, the services, who your business serves and the email address. Another market and any competitors you know of are optional.

The agency form is shorter and different: the agency name, the website, the country, the city, the kind of clients you have and the email address. We do not ask for client names.

Some arrivals add one field. From an agency link, an Interest field is sent with the value Agency partnership. From a tier on the pricing page, a Chosen tier field is sent. From the page of one of the four services, a You came from field is sent with that service's name. All three arrive already filled in and ask nothing new of you.

After you send the form, we ask you to enter the six-digit code we email you. The code confirms the address is yours and opens your account on the platform. It passes to the platform and is not kept on this site.

Nothing else. We do not ask for a personal name, a telephone number, a postal address or payment details, because nothing is sold from this site.

In the site assistant we collect only the question you write. To answer it, we send the question to an AI model provider together with this site's public content. We do not keep the conversation and we do not link it to you. What the provider keeps is governed by its own terms. Do not write personal data, or your clients' data, there. To give Eltrys information about your business, use the form.

If you open the form from an invitation for an analysis at no charge, the Invitation field is sent as well, with the invitation code we sent you. That code holds no data about you. It exists only so we recognise the invitation and it is not used twice.

When you arrive from a campaign link, we keep in your browser that link's parameters, the page you came from, the page you landed on, and the referral code if the link carried one. These stay for the length of the visit and are cleared when you close the tab. If you send the form, they travel with it and are kept alongside your answers, so that we know which article or post brought you. If you do not send the form, none of them is kept. On the form you may also tell us yourself how you found us. That field is optional.

To understand your company and the market where the analysis is carried out, and to continue the conversation you began. We do not use it for campaigns, we do not add it to a mailing list and we do not sell it.

If you become a client, for as long as the relationship lasts. If not, for up to twelve months. Either way, we delete it within thirty days if you ask us to.

We do not sell your data and we do not give it to anyone for advertising. It passes through the services below, each for one defined purpose.

Vercel: hosts the site and the platform, and stores technical request logs, such as the IP address, for security and operation.

Vercel Web Analytics: counts visits. It collects the page opened, the page you came from, the country, the device and the browser. It sets no cookie and keeps no persistent identifier.

Resend: sends the email the contact form produces.

Supabase: stores the answers you send through the form, in the platform's database.

Sentry: receives technical error reports. Our configuration removes the request body, cookies and headers before sending and is designed not to send unnecessary personal data.

If your business becomes a client and an assessment begins, the questions we put to the AI models are sent to the four providers we use: Google, Anthropic, OpenAI and Perplexity. Some of those questions contain your business name and website. What each provider keeps is governed by its own terms.

This site sets no tracking cookies and does not follow you across other sites. It sets one cookie, when you choose a language, so that your choice is kept for a year.

Vercel Web Analytics keeps the visit statistics. It counts the pages opened without setting a cookie and without keeping a persistent identifier, which is why there is no consent banner.

You can ask to see, correct or delete the data we hold about you, and you can withdraw your consent at any time. An email to info@eltrys.com is enough, and we reply within thirty days.

When this page changes, the date at the top changes with it. There is no hidden earlier version: the current text is the only one in force.